Claim Center

Dear Customer,

You can report a damage claim in connection with flat and car insurance, for both MTPL and CASCO, online. Click on the links to be taken to the related webpage in order to find more information. 

We apologize, but at this time, not all forms are available in English. 

Property insurance -  Lakásbiztosítási kárbejelentés>>>  (Hungarian)

Motor vehicle claim report>>>  - Gépjármű-biztosítási kárbejelentés>>> (Hungarian)

Information on the way of loss adjustment for our foreign clients>>>

You can find all the important information in connection with loss adjustments in our detailed guide.

You can report your service damage claim in connection with life insurance and accident insurance for your flat insurance by filling out a service demand sheet, which should be sent to our company by mail.

Service demand claim (English) - Szolgáltatási igénybejelentés>>> (Hungarian)

In its judgement, the Hungarian Supreme Court has found another insurance company guilty since in their terms and conditions about loss adjustment they asked for official documents which weren’t needed for judgement on a damage claim. Our company considers it important to inform the customer that AEGON Hungary General Corporation - as it has done in the practise of loss adjustment - insists on showing the official documents, besides the collection of documents which is needed for the judgement on the claim and which is absolutely necessary for the statement on the legal ground of the demand and numerical data.

We modify the regulations relating to the submission of the final judgement with the present statement for the good of the customer.

If you have questions in connection with damage claims and service demand, please call our information line: 06-40- 204-204 from within Hungary or +36-1/ 477- 4800 from abroad. Our colleagues will answer your calls from 8. a.m. until 6 p.m. If you call during non business hours, please leave a message on the answering machine.